At IPVizer.shop, customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.
1. Digital Products & Services
Due to the nature of digital products and downloadable services, all sales are generally final and non-refundable once the product has been delivered or accessed.
However, we may offer refunds under the following conditions:
The product was not delivered.
The file is corrupted or inaccessible.
A technical issue prevents proper use of the product and cannot be resolved.
You were charged multiple times for the same product.
Refund requests must be submitted within 7 days of purchase.
2. Physical Products (If Applicable)
If IPVizer.shop sells physical products:
Refund or return requests must be made within 14 days of delivery.
Items must be unused and in original packaging.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Non-Refundable Situations
We do not provide refunds for:
Change of mind after purchase
Failure to read product description
Compatibility issues not listed in product details
Misuse of the product
Violations of our Terms & Conditions
4. How to Request a Refund
To request a refund, please contact us at:
📧 Email: [your email address]
Include:
Your full name
Order number
Date of purchase
Reason for refund request
Our team will review your request and respond within 2–5 business days.
5. Chargebacks
If you initiate a chargeback without contacting us first, we reserve the right to:
Suspend or terminate your account
Restrict future purchases
We encourage customers to contact us first so we can resolve the issue quickly.
6. Policy Updates
IPVizer.shop reserves the right to update this Refund Policy at any time without prior notice. Changes will be posted on this page.
If you tell me:
Are you selling digital products only?
Are you offering subscriptions?
Are you selling VPN, IP services, or downloads?
I can tailor this refund policy specifically to your exact business type so it protects you legally.
Perfect 👍 Since ipvizer.shop sells an eBook (digital product), your refund policy should clearly state that digital downloads are non-refundable once delivered — this protects you from abuse.
Here is a professional Refund Policy page specifically for an eBook website:
Refund Policy
Effective Date: [Insert Date]
Thank you for purchasing from IPVizer.shop.
Because we sell digital products (eBooks), please read this policy carefully before making a purchase.
Digital Product Policy
All products sold on IPVizer.shop are digital downloads.
Due to the nature of digital content, all sales are final once the eBook has been delivered or accessed.
We do not offer refunds, returns, or exchanges after purchase.
Exceptions (Limited Cases)
A refund may only be considered if:
You were charged more than once for the same order.
The eBook file is corrupted or cannot be downloaded.
You did not receive the download link after purchase.
If you experience any of these issues, please contact us within 7 days of purchase.
How to Contact Us
To report a problem, please email:
📧 [Your Support Email]
Include:
Your full name
Order number
Date of purchase
Description of the issue
Our team will respond within 2–3 business days.
Unauthorized Sharing
All eBooks sold on IPVizer.shop are protected by copyright laws.
Sharing, redistributing, reselling, or reproducing our content without permission is strictly prohibited.
Agreement
By purchasing from IPVizer.shop, you agree to this Refund Policy.